Privacy Policy
Effective Date: September 10, 2024
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1. Introduction
Helix Digital ("Helix", "Helix Digital", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following types of information:
Personal Information: Name, email address, phone number, and any other information you provide when contacting us or using our services.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store certain information. You can set your browser to refuse cookies, but this may affect your ability to use our services.
3. How We Use Your Information
We use the collected information for the following purposes:To provide, maintain, and improve our services.To communicate with you, including responding to inquiries and providing updates.To analyze usage trends and enhance user experience.To comply with legal obligations and enforce our terms and policies.
4. How We Share Your Information
We may share your information in the following circumstances:With Service Providers: We may share information with third-party service providers who assist us in operating our website and providing our services.For Legal Reasons: We may disclose information if required to do so by law, or in response to legal processes or requests.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request that we correct any inaccuracies in your information.
Deletion: The right to request the deletion of your personal information under certain conditions.
Opt-Out: The right to opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the contact information provided below.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of any revised Privacy Policy.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
βHelix Digital
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Email: hi@helixdigital.ai